Rateus

Info

Rate Us - The App

The Rate Us App was created to give clients within the Aged Care and Disability Service Sectors a direct voice to their provider, giving providers an opportunity to receive direct feedback from clients(anonymously) about the service quality and verificationof service delivery.

With its easy to use interface, simple format, service rating icons and an on call alert system, it provides immediate feedback from clients to providers as a much needed solution to secure, reliable and accurate real time feedback. Clients simply download the app: (free from the app store) and begin rating.

Rate Us - and NDIS

Rate Us has branched out to provide Plan Management Services for the NDIS, as a registered plan management provider.

Plan Management is a service provided under the NDIS, to clients with an NDIS package.

This is another important service of RATE US as our goal is to ensure clients receive the best possible care and number of services from their NDIS plan.

As plan managers we will ensure our clients receive negotiated rates for services which fall within the NDIS price guide so clients can enjoy more services for their dollars.

Plan managers, manage payments to suppliers for your support and take the hassle and worry away from the client. All you do is tell your support providers your plan manager Name, Phone number & Email address. We will do the rest & pay your accounts for you via your NDIS package.

Rate Us - General Services

Rate Us also supplies a range of other services which can be provided to any organisation, business or individual who may require the assistance with any of the following:

⦿ Accounting Services
⦿ Business Set Up
⦿ Confidential Courier Services
⦿ Data Entry
⦿ Secretarial Services
⦿ Floral Deliveries
⦿ Mail Collection
⦿ DX Document Exchange

Our Courier services run from Coffs to Urunga to Bellingen and return once per day around 1pm.

To Northern Beaches also at 1pm and a mail and banking service around Coffs between 9am and 11am and 3pm to 5pm.

Features

Ease of use

Simple, clean and user friendly
ALERT

One touch call button to contact on call staff incase of an emergency
Import Clients

Automatically import all your clients to the database
Real Time Data

Find out if your clients are REALLY happy with the service you provide
Quick Surveys

Get quick answers via the traffic light surveys
Unlimited surveys

Your clients can give feedback as much or as little as they like
Statement

Monthly statements to all clients.
Reports

Monthly reports to all businesses.